Pandora Jewelry Brand Opens Ukraine’s First Evoke 2.0 Concept Store
Pandora has officially opened the doors to Ukraine’s first Evoke 2.0 concept store. The Evoke concept redefines the jewelry shopping experience, focusing on personalization while staying true to the brand’s DNA. First introduced in 2021 in Milan and London, the concept has undergone extensive testing, demonstrating significant advantages, including higher conversion rates (CR) and improved Net Promoter Score (NPS) metrics.
The first store in Ukraine to adopt this new concept is one of Pandora’s flagship locations in Kyiv’s Lavina Mall. The main highlight of the revamped space is its meticulously planned zoning, allowing customers to navigate intuitively, explore different categories and collections, and immerse themselves in the world of Pandora.
Pandora is a leading brand in the gift-giving category, and the upgraded store offers engraving services and special gift packaging. For customers who already own Pandora jewelry, the store also provides ultrasonic cleaning services.
"The new Pandora Evoke store concept blends a global aesthetic with a personalized approach, creating a space that enhances the customer experience while staying deeply connected to the brand’s DNA. I am incredibly happy to bring this updated concept to our customers. This is our first transformation, but definitely not the last,"
– shared Yana Maslak, Commercial Director of Pandora Ukraine.
Grand Opening Event
To celebrate the opening, Pandora hosted a special presentation, inviting brand friends, influencers, stylists, and media representatives. Guests had the opportunity to experience the new shopping journey firsthand by selecting their own special Pandora piece.
"I am proud to work with the best team. Despite the ongoing war, tax crisis, and external challenges, each of us remains dedicated to the jewelry business, putting our hearts into growing the brand. I am grateful to our friends and guests for their love and support—each of you is my personal inspiration,"
– said Valeria Rusanenko, Marketing Director of Pandora Ukraine.
About Pandora
Pandora is a world-renowned and beloved Danish jewelry brand. In Ukraine, the official distributor of Pandora is Amadeo LLC, a part of MTI Group. Currently, 46 Pandora stores operate across all regions of Ukraine, along with the official online store at e-pandora.ua.