Intertop (part of the Group of companies MTI Group) has been included in the first national “TOP 50 AI Leaders” ranking by Delo.ua in the “Retail” category.

Intertop applies AI across several key areas, including marketing, sales, and IT. In the contact center, artificial intelligence is used in chatbots and helps assess the quality of customer service provided by operators. In marketing, it automatically analyzes and categorizes customer feedback, generates personalized offers, and enables “smart” search.

The company’s inclusion in the ranking demonstrates the effective and ethical integration of artificial intelligence into its business processes. Intertop continues to systematically explore and adopt advanced technologies, improving operational efficiency and the quality of the customer experience.